At Pit Bull Jeans Sales, we stand behind the quality of our trendy streetwear, fitness gear, and versatile collections. We want you to be completely satisfied with your purchase of our Jeans Wear, Jackets, Fashion Tops, and more. If you’re not happy with your items, our straightforward returns and exchanges process is here to help.

Returns & Exchanges Timeframe

You may return or exchange most items within 15 days of receiving your shipment.

Please Note: To be eligible for a return or exchange, items must be unworn, unwashed, and in their original condition with all tags attached. Please include the original packing slip or order confirmation email with your return.

How to Initiate a Return or Exchange

Follow these simple steps to process your return or exchange:

  1. Contact Us: Email our customer service team at [email protected] within the 15-day window. Use the subject line “Return/Exchange Request” and include your order number and reason for return/exchange in the email. You can use the template provided below for convenience.
  2. Wait for Instructions: Our team will respond within 1-2 business days with a Returns Merchandise Authorization (RMA) number and detailed instructions on where to ship your item(s). Please do not ship items back without an RMA number.
  3. Ship the Item(s): Carefully package the item(s) in their original packaging if possible. Include the completed copy of the returns form (provided in your instructions) and the RMA number clearly visible on the outside of the package. Ship your return to the address provided in your instructions.
  4. Processing: Once we receive and inspect your returned item(s), we will process your refund or exchange within 3-5 business days. You will receive an email confirmation once this is complete.

Return & Exchange Request Email Template

Copy and paste the template below into an email to [email protected] to get started.

Subject: Return/Exchange Request – Order #[Your Order Number] Dear Pit Bull Jeans Sales Customer Service, I would like to request a return/exchange for my recent order. Order Number: [Your Order Number] Name: [Your Full Name] Email Address: [Your Email Address] Item(s) I wish to return/exchange: – [Product Name], Size: [Size], Color: [Color] – [Add other items as needed] Reason for return/exchange: [Please specify reason – e.g., wrong size, defective, not as described] I have read and understood the Returns & Exchanges policy. I would like to: [Select one] – [ ] Receive a refund to my original payment method. – [ ] Exchange for [Product Name and Size/Color if different]. Thank you, [Your Name]

Refund Timing and Methods

Refunds will be issued to the original payment method used for the purchase.

  • Credit/Debit Card (Visa, MasterCard, JCB) & PayPal: Please allow 7-10 business days for the refund to be processed and appear in your account after we have approved it. The timing depends on your financial institution’s processing times.

Original shipping fees are non-refundable. For exchanges, we will cover the standard shipping cost to send the replacement item to you.

Non-Returnable Items

For hygiene and safety reasons, the following items from our menu are FINAL SALE and cannot be returned or exchanged unless they arrive defective:

  • Hats (Due to personal wear)
  • Identity & Logomania items (Customized or branded goods)

Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately at [email protected] with your order number and photos of the damage/defect. We will gladly send a replacement or issue a full refund, including shipping costs.

We appreciate your trust in Pit Bull Jeans Sales. Our goal is to ensure you’re confident and happy with your style choices from our Men’s Collection, Liberty line, and more. If you have any questions, don’t hesitate to reach out!

Email: [email protected]
Address: 5125 North 58th Avenue, Glendale, US 85301